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Customer Service Job in Boston

CUSTOMER SERVICE COORDINATOR | A full time position in Beverly, MA

We are seeking an experienced customer service coordinator to facilitate the daily functions of our company.

The ideal candidate will be an outgoing, motivated team player team player who is able to handle a wide variety of customer service and general administrative tasks. This is a customer centric position in a high-end cultural business that includes a significant amount of verbal and written communication with customers and other team members. This is a full-time, administrative position, located in our Beverly, MA Conservation Studio.

POSITION RESPONSIBILITIES

  • Answer telephone calls, screening and routing to appropriate staff
  • Process and track new customer inquiries
  • Enter customer and project data into spreadsheets and database software
  • Communicate with customers via phone and email
  • Regular on-going communication and coordination with other team members
  • Responsible for filing, photocopying and other general administrative tasks
  • Keep records of customer interactions, process customer accounts and file documents
  • Generate reports and proposals in accordance with office standards

REQUIRED SKILLS

  • A minimum educational level of a Bachelor’s Degree is required
  • A minimum of 2-3 years of prior administrative experience, of which at least 1-2 years should have involved customer service duties
  • Must have excellent interpersonal skills, customer orientation and an outgoing and pleasant demeanor
  • Must be articulate and well-spoken
  • Have the ability to adapt and respond to different types of individuals
  • Strong written and verbal communication skills
  • Must be an active listening and have excellent telephone skills
  • Familiarity with CRM database systems and practices
  • Ability to multi-task, prioritize, and manage time effectively
  • Have a genuine interest in ensuring customer satisfaction
  • High degree of accuracy and attention to detail
  • Demonstrates a sense of urgency and ability to meet deadlines
  • Prior experience working in a high-end business
  • Prior experience working in a small business
  • Some knowledge of Art History
  • Prior work experience within the Visual Arts field
  • Knowledge of fine art techniques, such as drawing, painting, printmaking and sculpture

COMPENSATION

$21 – $25 per hour to start, depending on experience; opportunities for advancement and pay raises; generous paid time off (PTO) policy.

HOW TO APPLY

  • Please upload a cover letter and resume. No phone calls please.(PDF or Jpg) below.
  • Alternatively  you can also email a cover letter and resume to [email protected] with “CUSTOMER SERVICE COORDINATOR” in the subject field; your cover letter and resume should be separate attachments and not be posted in the body of an email.
Art Conservation Assistant Job in Boston MA

ART CONSERVATION ASSISTANT | Two positions both located in Beverly, MA

A full time and part time

Our company is seeking an individual to assist with several aspects of our fine art
conservation studio. This position will involve assisting the Lead Conservators with various aspects of
painting, picture frame and object restoration, as well other duties related to the operation of our business.
You will also be assisting our Lead Custom Framer with all aspects of custom framing. Prior art
conservation and or picture framing experience is desirable but not mandatory. This is a full-time position
located in Beverly, MA.

POSITION RESPONSIBILITIES

  • Assist the Lead Conservators with various aspects of fine art conservation projects
  • Assist the Lead Custom Framer with all aspects of picture framing
  • Assist with maintaining the neatness, organization, and cleanliness of the Conservation Studio on an on-going basis
  • Assist with handling, wrapping, and storage of artwork
  • Pickup and drop off artwork as necessary
  • Assist with artwork de-installation and installation at customer locations
  • Assist with maintenance of studio supplies, tools and equipment
  • Assist with organization and neatness of art storage areas

REQUIRED SKILLS

  • Have achieved a minimum educational level of a Bachelors degree, preferably within a Visual Arts discipline
  • Have a definite passion for the Visual Arts
  • Have a good working knowledge of basic art making techniques, such as drawing, painting, printmaking and sculpture
  • Candidates should be very good at working with their hands and have excellent two and three-dimensional artistic skills.
  • Have good interpersonal skills and able to work as part of a team
  • Must possess a valid driver’s license and be willing pickup and drop off artwork as necessary
  • Be able to lift a minimum of 50 lbs

PREFERRED SKILLS

  • Prior picture framing experience
  • The ability to identify the style and media of artwork
  • A basic working knowledge of Art History
  • Gilding and toning of picture frames
  • Woodworking skills
  • Digital photography skills

COMPENSATION

$17 – $20 per hour to start, depending on experience. Generous paid time off (PTO) POLICY. Opportunities for advancement and pay raises for talented and motivated individuals.

HOW TO APPLY

  • Please upload a cover letter, resume and 10 digital images of your artwork and or art conservation projects (PDF or Jpg) below.
  • Alternatively  you can also email a cover letter, resume and 10 digital images of your artwork and or art conservation projects to [email protected] with “ART CONSERVATION ASSISTANT” in the subject field; your cover letter and resume should be separate attachments and not be posted in the body of an email.
job opening assistant manager boston

ASSISTANT MANAGER | A full time position in Beverly, MA

A high-end service business located north of Boston is seeking applicants for the position of Assistant Manager. The ideal candidate will be a self-starting, proactive team player who is able to handle a wide variety of managerial, administrative and customer service tasks. The Assistant Manager oversees the day to day operations of the business under the direction of the General Manager. This position involves management of staff and includes a significant amount of written and verbal communication with management, employees, clients, and vendors. This is a full-time, salaried position, located in our Beverly, MA Restoration Studio.

POSITION RESPONSIBILITIES

  • Manage project workflow in an efficient and timely manner
  • Provide staff with direction and oversight
  • Ensure that all company policies and procedures are followed
  • Resolve customer services issues, ensuring consistent customer service standards
  • Provide senior management with weekly reports which track project progress, sales activity and other key business metrics
  • Work closely with the Business Development staff to stay on top of new opportunities and provide follow through as necessary
  • Assist in the preparation of all estimates and reports as necessary and ensure that all project estimates are submitted on a timely basis

REQUIRED SKILLS | MANDATORY

  • Have achieved a minimum educational level of a Bachelors’ degree
  • Have a minimum of 5 years of experience in a professional setting
  • Have a minimum of 2-3 years of managerial experience
  • Have knowledge of key business administrative functions
  • Have the ability to successfully motivate, and guide all team members under your direction
  • Excellent oral and written communication skills
  • Strong organizational skills
  • Strong problem-solving and critical thinking skills
  • Must have advanced knowledge and experience with the MS Office Applications
  • Experience with Customer Relationship Management Software (CRM) in a business setting

PREFERRED SKILLS

  • Prior experience working in a high-end business
  • Prior experience working in a small business
  • Have knowledge of and or work experience within the Visual Arts field
  • Have some knowledge of Art History
  • Have some knowledge of basic art making techniques, such as drawing, painting, printmaking and sculpture
  • Knowledge of digital photography and imaging

COMPENSATION

Annual Salary of $65,000 – $80,000, depending on experience; eligible for quarterly bonuses based on performance;  opportunities for advancement; generous paid time off (PTO) policy.

HOW TO APPLY

  • Please upload a cover letter and resume below.
  • Alternatively  you can also email a cover letter and resume a to [email protected] with “ASSISTANT MANAGER” in the subject field; your cover letter and resume should be separate attachments and not be posted in the body of an email.
art restorarion conservation jobs Boston

You can also email information to:
 [email protected]

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